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Services


The Sales Companion offers a broad base of functionality to help you increase your company revenue. But getting the best of your application requires an implementation that fits your business needs as well as an ongoing service that supports your company and its users. Our company offers a comprehensive set of implementation and support services which we offer directly to our customers

Integration
 

The sales companion sits next to your existing Financial and/or CRM systems. It requires NO changes to your existing systems. To work properly, the Sales Companion needs basic sales information from your financial system. This information can be easily uploaded manually to the system or we can provide integration of your system to our system. Such integration is straight forward and usually doesn't require more that a few hours of work.

Our Commitment to Your Support


We recognize the importance of providing you with the best customer support possible, so you can always have the information you need, when you need it. To that end, our customer support, and quality insurance department is always well informed and trained to resolve your issues quickly and accurately. We offer two types of customer service;
  • Free 24/7 email customer service; you have a question, send an email to our customer service. Usually we can turn around your questions in less than 12 hours.
  • Phone support: Customers can be assured of the fastest response time and support for an unlimited number of cases.
Training


Ensuring successful adaptation by all your users require access to training. We offer a host of training services that meet the educational needs of virtually every organization. We offer on-site training as well as customized web-delivered sessions. Prior to a training session, we will work closely with your team to create a lesson plan that covers the topics of importance to your company.